Privacy policy

Privacy Policy — ETERNIS Hygiene Products (Stay Sure) Last updated: 20 August 2026

About Us This Privacy Policy describes how ETERNIS Hygiene Products (operating as Stay Sure, "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from staysure.asia.

Contact Us For questions about this policy, contact us at:

  • Email: care@staysure.asia
  • Phone/WhatsApp: +91 9028 5555 28 (Mon–Sat, 10 AM – 6 PM)
  • Address: ETERNIS Hygiene Products, Shop No. 8, Anurag Complex, Alandi Road, Vishrantwadi, Pune – 411015, Maharashtra, India

Information We Collect We collect information you provide when placing an order: name, billing/shipping address, email, phone number, and payment information. We also automatically collect device information (browser type, IP address, pages visited) via cookies and analytics tools to improve our website.

How We Use Your Information We use your information to: process and fulfill your orders, send order confirmations and updates, provide customer support, improve our website and products, and send marketing communications (only if you opt in).

Sharing Your Information We share your information only with service providers necessary to operate our business — including Shopify (e-commerce platform), payment processors, and shipping partners. We do not sell your personal information to third parties. We use Google Analytics to understand website usage. We may use Judge.me to collect and display product reviews.

Cookies We use cookies to enable core site functionality, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function correctly.

Data Retention We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights You may request access to, correction of, or deletion of your personal information by contacting us at care@staysure.asia. We will respond within 30 days.

Security Our site uses SSL encryption (HTTPS) to protect your data during transmission. We follow industry-standard practices to secure your personal information.

Changes to This Policy We may update this policy from time to time. Changes will be posted on this page with an updated date